Sage CRM is currently on R2 for 2021. But it has been recently discussed what the future for Sage CRM will look like for 2021 and beyond. In looking to the future, Sage has talked about product vision and strategy, security functionality, and more. Read on to get a more…
Sage CRM is a powerful and simple Customer Relationship Management (CRM) system that boosts productivity, stimulates collaboration, and enhances customer satisfaction. Sage CRM, as an integrated solution, uses transactional data from user’s Sage 100 system to provide them a full and complete perspective of their clients’ businesses and demands. Read…
Customers and resellers must understand the business value of CRM so they can articulate that proposition to their customers and stakeholders. So, it’s essential to understand how business management tools like CRM can be inserted into your business to improve process and data handling. CRM tools can help save you…
As the end of the year begins to approach, we like to remind our clients annually how important it is to conduct regular system health checks for their business management software. A regular system health check allows our client’s business software to run efficiently, reliably, securely, and at peak performance. …
As summer approaches and the weather starts to warm up, we are reminded of how nice it is to spend the days outside, rather than be tied to an office. I thought this would be a good time to repost a previous blogs from April 2014, on mobile solutions…
During Software Symposium, DSD Business Systems’ recent customer event, I had the pleasure of viewing a break-out session presented by Rob Lawson, Senior Sales Engineer and top CRM advocate at Sage North America. Rob’s presentation was titled Delivering the Ultimate Customer Experience Using CRM. What intrigued me most about this…
The emphasis was on customer service at DSD Business Systems’ recent Software Symposium in La Jolla. The Software Symposium was a much anticipated customer event, held on the beautiful garden terrace at the Hyatt Regency La Jolla. The focus on customer service began with the morning keynote by Brad Smith,…
The power of Customer Relationship Management (CRM) systems continues to grow. Gartner predicts that by the year 2017, the CRM market will be a $36 billion dollar industry. The number of problems a CRM system can solve for a sales and service organizations is amazing. However, I can’t tell you…
The Golden Rule is a guide of ethical conduct, which states “Do unto others as you would have them to do unto you”. I often refer back to this guiding principle in life and I find it to be very helpful in my career as well. When it comes to…
Thirty Years of Excellence Thirty years is a long, long time for any company to be in business. DSD Business Systems is celebrating its thirtieth anniversary this year, which says a great deal about us. It means … We love what we do We’re great at it We have immersed superstars in…
