Category: Sage CRM

New to CRM? Crawl, Walk, Run to Succeed.

The power of Customer Relationship Management (CRM) systems continues to grow. Gartner predicts that by the year 2017, the CRM market will be a $36 billion dollar industry. The number of problems a CRM system can solve for a sales and service organizations is amazing. However, I can’t tell you…

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Marketing and Your CRM

A customer relationship management (CRM) system has the ability to make a business more streamlined and customer-oriented through target market identification, task management and conversion progress tracking.  A well designed CRM system is a competitive tool for companies and professionals. Consider the following 5 elements. Identify and Target Your Market…

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How to Get Your Sales Force to Use Your CRM System

  Regarding the use of CRM, it’s not that salespeople are lazy, they just have different priorities. It is hard for a sales person to see the value in reporting what is going on with the customers every time they have contact. If you want your sales team to truly…

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