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Field Service
Route Management

Track route execution from starting through closing along with creating route service contracts with as performed billing and their schedules with Acumatica Field Service Route Management.

Acumatica Field Service Route Management

Why Choose Acumatica Field Service Route Management

Acumatica Route Management provides powerful tools for optimizing routes that minimize gas consumption and travel time. The application uses Google Maps to plot the route for each response person and the resources (equipment or
machine) they will require. Acumatica Route Management is an optional component of the Acumatica Service Management Suite of products.

Key benefits of Acumatica Field Service Route Management

Route management

Select optimal routes to minimize travel time and gas. If the dispatcher rearranges the order of appointments, a new route is recalculated and plotted in Google Maps along with travel time.

Detailed route map

Display routes as both a spreadsheet and a visual map using Google Maps. The visual map shows each service location as a pin. Moving the pins on the map will cause the system to update the new route and recalculate the time of the route.

In the cloud and mobile

Access the routes anywhere, anytime, from any device. All applications are web-based, giving users with appropriate privileges unlimited access to the system from anywhere in the world.

Important Features of Acumatica Field Service Route Management

  • Define all services that are part of a route for every customer on that route.

  • Simply filter by day to get a specific day’s service stops.

  • Show every service stops on a route in the order in which they are planned to be performed.
  • This detail includes drivers, vehicles, duration of route, and total travel time.
  • Manage multiple contracts by customer to include times, routes, and service to be performed.

  • Filter your appointments in various ways, and show the appointments for a particular staff member or resource (equipment or machine) along with a Google Map of the route.

  • Maintain multiple trucks, machines or equipment with what type of services they perform, their capacities, skills required, and their schedules.

  • Manage multiple trucks, machines, and equipment by the type of services they perform, capacities, skills required, and schedules.

  • Accommodate service requests any time of day.

  • Route management can handle any timeframe including day shifts and night shifts. This is important for service businesses such as street cleaners.

  • Send updated appointments and route changes to any mobile device.

Acumatica Field Service Management Resources

Acumatica Field Service
Route Management Brochure

How Service Companies Grow with Acumatica

Field Service Management Strategies to Improve Profit & Customer Loyalty

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