To accelerate your digital transformation, you need a new type of business application. One that breaks down the silos between CRM and ERP, that’s powered by data and intelligence, and helps capture new business opportunities. That’s Microsoft Dynamics 365.
The Fundamentals of Customer Relationship Management
Running a successful business is no simple task. When marketing campaigns, data analysis, meetings, customer care, and more all happen simultaneously, you need a powerful CRM solution to bring all these functions together in one place.
Dynamics 365 delivers the full spectrum of CRM through five individual apps— Sales, Customer Service, Field Service, Project Service Automation, and Marketing —that work seamlessly together. So you can buy just what your business needs now, and add others as those needs grow.
Why Microsoft Dynamics 365 for CRM?
Get WHAT YOU NEED
Choose from modular applications that are designed for specific processes, roles, and industries—so you can solve a business problem and easily expand to run your entire business in the cloud.
Enable greater productivity by seamlessly connecting your business process data with Office 365 and LinkedIn data—surfacing it within familiar tools like Outlook, Excel, and Power BI.
Deliver actionable insights powered by artificial intelligence and the Microsoft cloud that proactively guide employees to optimal outcomes and drive business results.
ADAPT TO CHANGE
Easily tailor, extend, connect, and build applications with a modern platform and little to no code development so you can meet your specific business needs.
Unlimited possibilities for your Dynamics 365 CRM applications, including: