Why a Health Check? We recently found out that one of our most important clients lost a year’s worth of ERP data. They thought that they had been fully backing up their ERP data, but through a perfect storm of internal miscommunications and organizational changes, they weren’t. When their mirrored…
Sage Advisor is a cloud product that will be available to all Sage ERP and CRM customers in the near future, and it is available to many now. The purpose of this exciting new product is: To provide personalized, proactive guidance to Sage customers that encourages optimum system usage via…
Many business factors drive ERP software adoption, not the least of which are the desire to control costs, to make better and more up-to-date information available to decision-makers, and to provide world-class customer service. But a new and important driver has surfaced in the past decade – the necessity to be in compliance with increased…
Part of my job as a front line sales person is to answer questions regarding DSD Business Systems. I take multiple calls a week from potential customers “interviewing” DSD Business Systems and evaluating us for software and consulting services. In response to these customer inquiries, I’ve compiled the top three…
I have been performing many data conversions lately. Mainly, it has been data that was in the Sage Fixed Assets Depreciation (formerly Sage FAS) and was outsourced. The biggest problems we are running into during our analysis and process is that those ‘outsourced’ professionals who are using the Sage Fixed Asset…
I just got back from Sage Summit in Washington, D.C. and it was the best ever. There were, of course, too many interesting tidbits and experiences to include in a brief blog, so I’ll try to give you what I thought were the most significant highlights. Incredible Experience: Richard Blais…
Fifteen years ago, the most important jobs of a CRM or ERP reseller were to know how to make our software work on your network (sometimes not an easy task), to know how to modify the software to mirror your business processes, and to provide training to your end-users. We…
Part 2 What we decided it was In Part 1 of this blog, we decided that at Summit, Sage would likely drill down on the best practices that are baked into your software, and the standards and processes that you should adopt in order to live in maximum harmony with…
Part 1 Sage Summit is coming up shortly. It’s Sage’s annual partner and customer conference and this year one of the focuses is on Best Practices. Sage Summit 2013, being held in Washington, D.C., will offer a wealth of knowledge and fun via its vast schedule of conference sessions, activities…
Now that we’re at mid-year, what’s ahead for ERP and CRM products and for the market for the rest of 2013 and beyond? Better Software There is a growing demand for ERP and CRM software in emerging markets around the world. Publishers who play on the world market are now…
