Equipment Management for Field Service Companies

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Manage the Details of Equipment Maintenance at Your Customer's Locations

Maintenance and repair is the mission of any field service business, both before the problem happens (preventive) and afterwards (corrective). It can start when complex equipment or machinery is sold that’s hard to move (e.g., HVAC or medical equipment).  The customer can’t just send it back if it goes ”down”. 

When a distributor or manufacturer sells this type of equipment, they include a manufacturer’s warranty to provide repair services for a specified period. However, most complex pieces of equipment also require preventive maintenance to insure the equipment or machinery is functioning correctly. Since preventive maintenance is not include in the warrant, and may in fact be required by the warranty, this is a revenue opportunity for the field services organization. 

The bottom line is that for field service organizations, being able to provide both preventative and corrective is required. Plus, in a competitive environment, this needs to be efficient and cost effective.

In this document, you’ll discover:

“If you have streamlined operations, understand pricing, and have up-to-date information, you can be very competitive and take advantage of inefficiencies in the market.”

CFO, Korpack
Patrick Madison

See How Field Service Equipment Management is Evolving now!:

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