Manage the Details of Equipment Maintenance at Your Customer's Locations
Maintenance and repair is the mission of any field service business, both before the problem happens (preventive) and afterwards (corrective). It can start when complex equipment or machinery is sold that’s hard to move (e.g., HVAC or medical equipment). The customer can’t just send it back if it goes ”down”.
When a distributor or manufacturer sells this type of equipment, they include a manufacturer’s warranty to provide repair services for a specified period. However, most complex pieces of equipment also require preventive maintenance to insure the equipment or machinery is functioning correctly. Since preventive maintenance is not include in the warrant, and may in fact be required by the warranty, this is a revenue opportunity for the field services organization.
The bottom line is that for field service organizations, being able to provide both preventative and corrective is required. Plus, in a competitive environment, this needs to be efficient and cost effective.
In this document, you’ll discover:
- The Importance of Inventory Management for Field Service Companies
- Key Benefits for Defining Schedules for Preventive Maintenance Service Orders
- Associating Schedules to Recurring Maintenance Schedules or Contracts
- Enhancements from Acumatica's Service Management functions
“If you have streamlined operations, understand pricing, and have up-to-date information, you can be very competitive and take advantage of inefficiencies in the market.”
See How Field Service Equipment Management is Evolving now!:
Financial and Business Benefits of Cloud ERP
Find out exactly how much four companies reduced costs, increased profits, and enhanced operational efficiency over a three-year period
Ready for a remote workforce?
With the effects of COVID-19 slowly subsiding, you can benefit from letting more of your people work remotely. If you have the right cloud ERP in place, that is.
ERP Evaluation Checklist: Compare your top choices
It’s simple: 1) Download the checklist. 2) Prioritise the top 45 potential benefits of a new ERP system. 3) Compare your top choices to Acumatica – and find the winner
