5 Ways Human Capital Management Software Nurtures Employee Engagement

Today’s human capital management (HCM) software delivers a host of competitive advantages you’re probably familiar with–faster and less labor-intensive talent management processes, streamlined workflows, improved communication, fewer data errors, and enhanced legal compliance.

But there’s another significant advantage of HCM software that often goes unrecognized: it can help you increase employee engagement.

That might not seem apparent at first blush, especially since many factors impact employee engagement. However, a study by MSW Research and Dale Carnegie Training identified three key engagement drivers:

1. Relationship with immediate supervisor

2. Pride in working for the company

3. Belief in senior leadership

If you think about these key drivers carefully, HCM software directly supports the first two and prevents the third from being eroded by poor talent management processes:
Relationship with immediate supervisor
HCM tools improve communication, one of the most important factors impacting the employee-supervisor relationship.
Pride in working for the company
HCM tools can be used to help an employee feel connected with the culture, co-workers and your company.
Belief in your company’s management
HCM tools help you manage each employee efficiently throughout the entire talent management lifecycle. This creates the kind of employment experience that workers enthusiastically share on social sites, job boards and through word of mouth.
Here are five more ways that high-quality HCM tools can help you build engagement throughout the talent management lifecycle.

A quality applicant tracking system might be your biggest ally in this effort. It will assist you in two key areas.

First, the ATS will help you determine your best talent sources and attract stronger candidates. You can track the quantity and quality of candidates coming in from your talent sources, helping you focus on sources delivering talent that fits your company’s needs.

Second, the ATS will also help you provide a smooth hiring process-you won’t have the unnecessary delays and communication problems that plague many organizations. 

HCM software tools can help your organization create a more efficient and more effective onboarding experience.

First, ATSs can ensure that all the necessary paperwork is filled out and filled out correctly, which allows HR to focus on getting new employees integrated into your company culture-an important step for creating and sustaining engagement.

Second, HCM tools are highly valuable for HR in those culture integration efforts. 

Performance management systems facilitate quality, consistent and relevant feedback. There are two feedback areas of note:

  • Periodic reviews – Quality performance management systems help make your periodic reviews more efficient and more valuable. The result is employees not only are more likely to be engaged, but they are also more likely to be focused on what’s most critical to your company.
  • Continuous feedback – Quality performance management systems also allow managers to provide immediate and continuous feedback, encouraging employee productivity and continuous employee engagement.

Managers get instant, direct access to valuable information (such as journal notes entered by co-workers, other managers, etc.) that helps them address issues more quickly. They can also quickly review time-off requests and performance reviews, both of which allow them to communicate better and faster with their employees.

Time management tools are also noteworthy, as they help managers optimize schedules for employees-especially those who are paid by the hour. As a result, employees are more likely to be scheduled to work when they want to work.

In short, self-service tools help managers do a better job of supervising and communicating with employees and addressing their concerns in a timely way-all of which are essential for creating and sustaining a quality relationship.

Quality HCM employee self-service tools give your employees access to their demographic, payroll and benefit information, as well as to information about your company and your people. This fosters engagement because it empowers your employees, shows them that your company trusts them, and helps them forge stronger connections with your company and their co-workers. The following are some more specific benefits of employee self-service:

  • It improves peer communication. Effective communication is critical to employees’ experience of their workplace.
  • It helps employees make connections with more people in your organization. Quality HCM tools go far beyond an organizational chart to offer informative profiles of the individuals in your company.
  • It allows employees to see how they fit into your company, and how they can progress. By providing a visual view of your organization and your people, employees can see where they are, and where they can go-encouraging them to set goals for advancement.
  • It assists in integrating employees into your company culture, and keeping them connected. Employees can view information and media disseminated by your company that are designed to instill common cultural values, and stay updated about company news and events.
To conclude:

If your company isn’t using modern HCM software, your employees probably aren’t as engaged as they otherwise would be.

And since employee engagement is connected with higher productivity, reduced turnover and higher customer satisfaction, not using the software could be significantly hurting your bottom line.

Want to learn more about Criterion HCM? Contact us today!
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