USING OFFSHORE PROGRAMMING SERVICES
Offshoring is one of the most popular business trends, and there are many who will say that it’s patriotic. What could be better for our economy that making a large profit on our software products and support services that originate in a country with cheaper prevailing wages, and then spending that extra profit here in good old North America?
What if an alternate reality existed in which North American programmers wrote our software, and supported our customers, and because we use North American experts, our products were actually cheaper and more profitable? That would be better wouldn’t it?
Well, that’s actually the case. DSD Business Systems uses only North American programmers to develop and support all its Sage and NetSuite enhancements. That doesn’t take a huge amount of patriotism on our part – it’s simply a better business decision.
Our intellectual property ownership is never put at risk because U.S. laws protect it.
Our customers and in-house staff are never inconvenienced by the availability of support in time zones that are many hours ahead or behind.
Our product reliability is at the highest level because the programmer is often involved in the creation of specifications, and is available throughout the testing process in real time. We are in control of our own development staff.
I’m not going to condemn offshore programming services. Many of the best Sage developers use offshore services. Even Sage does. I’m just saying that if you try hard enough, you CAN have your cake, and eat it too.
Doug Deane is President of DSD Business Systems, a national provider of on-demand (cloud) and on-premises ERP and CRM software, specializing in wholesale distribution, manufacturing, warehouse management, inventory, business intelligence and eCommerce software. DSD offers Sage 100 (formerly MAS 90), Sage 300 (formerly Accpac), Sage 500 (formerly MAS 500), NetSuite, Sage FAS, Sage HRMS (formerly Abra), Sage CRM, Sage SalesLogix, Extended Solutions, and Custom Programming.