Contact and Customer Relationship Management (CRM)
Your customers are your business, and your ability to follow through on requests and communicate in a timely, consistent manner can make or break your chances for success. To that end, software industry analysts are predicting that customer contact and relationship management will become the largest growth segment in the software market, and will have a lasting impact on how companies conduct business in the future. DSD understands that the way you connect with your customers is one of the most important aspects of your business. That's why we've made it our business to integrate customer relationship management (CRM) systems that are designed to help you keep your customers satisfied.
Sage Saleslogix CRM
Sage SalesLogix CRM is the leader in contact and customer relationship management for small to mid-sized businesses that require flexible, easy-to-use solutions that help acquire, retain, and develop profitable relationships.
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Sage CRM, CRM.com
Sage CRM is a wireless and Internet-based suite of applications that provides enterprise-wide access to vital customer, partner and prospect information anytime, anywhere. Designed to support all aspects of customer relationship management, Sage CRM is rapidly deployable in-house or as a hosted application. Even more, Sage CRM seamlessly integrates with your Sage Software back-office accounting applications.
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ACT! by Sage
Used by millions and praised by experts, ACT! by Sage is the best-selling contact management software. This easy-to-use software tracks and manages your customer and vendor relationships – placing valuable information in front of you when you need it most. As a result, you can improve relationships and meet sales goals.
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DSD Goldmine Link for Sage MAS 90, MAS 200
This easy-to-use and easy-to-maintain CRM tool can help your office automate sales and customer service calls, and document points of contact. DSD's GoldMine Link for Sage MAS 90, MAS 200 introduces real-time synchronization to your Customer Relationship-Accounting system.
GoldMine Link synchronizes your Sage MAS 90/200 database with your GoldMine database allowing for quick-and-easy transfer, creation or modification of Customers, as well as Sales Order activity from one database to the other via batch transfer/synchronization utilities. It also adds Activity and Customer/Contact reports to the GoldMine Link menu that log data exchanges, which can be printed or saved to help track modifications and ensure data integrity. This link is worth its weight in gold!
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