Sage SalesLogix CRM
Sage SalesLogix Mobile CRM White Paper
Workforce mobilization has become a key competitive requirement for most organizations seeking to create greater intimacy and presence with customers. This is why extending key business applications like CRM to increasingly ubiquitous smartphone environments, like BlackBerry and Windows Mobile devices, has become critical to successfully tapping into your mobile workforce.
Sage SalesLogix Product Strategy and Vision
Sage SalesLogix has evolved to become a complete, integrated Customer Relationship Management (CRM) suite that enables users across the functional areas of Sales, Marketing, Customer Service, and Support to collaborate so they can better communicate with and service prospects and customers. Sage SalesLogix has a rich user interface, extensive customization capabilities, and flexible deployment and access methods including Windows, Web, and mobile that support both connected and disconnected users.
Benefits of Sage SalesLogix Visual Analyzer over OLAP & Reporting Solutions
Sage SalesLogix Visual Analyzer is built on a simple architectural premise – all data should be held in memory, and all calculations should be performed when requested and not prior. SalesLogix Visual Analyzer holds all data in memory and queries that memory store, resulting in very fast query and calculation times. All aggregation is done directly in memory and aggregates are never stored to disk. SalesLogix Visual Analyzer’s user interface is visually interactive and easy to use.
Sage SalesLogix Architecture, Customization, and Integration
Successful customer-centric integration is achievable and affordable for small- and medium-sized businesses. The key to this success is keeping the customer’s experience with your organization at the forefront during the evaluation, planning, and integration phases.
Data Synchronization Technology for Mobile CRM Users
Data synchronization is a critical technology which enables mobile users to share up-to-date customer and sales information in the field, even when disconnected. Approaches to synchronization in customer management vary widely—as do the amount of success they achieve. Evaluating a solution’s synchronization system can help avoid problems that have doomed many CRM projects to failure.