DSD Business Systems DSD Business Systems News 
Product News, Tech Tips and the Inside Scoop 
July
2004 l www.dsdinc.com l 619-683-9900

Index   MAS 90 / MAS 200 - MAS 500 - Enhancements - CRM - The IT Guys

 

Up Close and Personal

by Doug Deane, President of DSD

Sage Software hosted their annual channel partner conference last month at the Gaylord Palms in Orlando, FL. and while I didn't personally attend, we did send a rather large group of delegates to make sure we got the most out of the training and networking opportunities.

Our theme for the show, "Play DSD Pursuit", was based on Trivial Pursuit's 20th Anniversary Edition and tied in nicely this year since we're celebrating our 20th Anniversary as well. In addition to the standard questions, attendees tested their knowledge of both DSD Business Systems and Best Software - for a chance at some fabulous prizes. Everyone had fun playing and we developed a lot of new relationships that will help us better serve you in the coming months.

As it turns out, each of our four main objectives at the show revolved around the general theme of working to serve our clients better. The team's primary focus was on:

  • Attending sessions for Product Updates and Advance Training
  • Promoting the DSD Enhancements we've built in response to client needs.
  • Developing a Referral Network which is set to include all our clients.
  • Find third party add-ons to help build better solutions for our client base.

Since we're so invested in finding new ways to serve you better, we'd like to know how we're doing and if you'd be willing to share your experiences with us. Better still, we'd like to know if there's someone you know who'd also benefit from working with DSD - Refer a business deal by the end of August and we'll send you a $100 American Express Gift Card the day we close the business!

-Doug

 

New Online Series for Customers: Managing Your Growth!
Spectrum of Sage Software Products for MAS 90 and MAS 200 Customers

As you may know, Sage Software has been conducting a Managing Your Growth seminar series over the past year in various regions. These seminars have been very well received by those who've attended, but many customers can not make it to an off-site seminar. As a result, Best now offers Managing Your Growth seminars via the Web!

See Sage Software product and solutions experts spotlight the new features of MAS 90/200 4.0, as well as the suite of Sage Software add-on solutions currently available. Witness live product demonstrations and learn how to add more functionality and efficiency to your current MAS 90 or MAS 200 system.

Mark your calendar and join us for this exciting new series.

Date: July 21 9:00 am PT (allow 90 minutes)

Customers can register at: http://www.bestsoftware.com/seminars


MAS 90/MAS 200

Upcoming MAS 90 and MAS 200 Classes

Library Master and Security   $425   Aug 9, Sep 13
General Ledger   $425   Aug 10, Sep 14
Accounts Payable   $425   Aug 11, Sep 15
Accounts Receivable   $425   Aug 12, Sep 16
Inventory Management   $425   Jul 19, Aug 16, Sep 20
Sales Order   $425   Jul 20, Aug 17, Sep 21
Purchase Order   $425   Jul 21, Aug 18, Sep 22
FRx Desktop   $425   Jun 26, Sep 23
Crystal Reports (2 days)   $800   Jul 22-23, Oct 21-22 (2-day class)

You must sign up a week in advance of the scheduled class to reserve your spot! Late registrations are subject to availability and an additional $50 processing fee.

All classes are held from 9am - 5pm, and cost $425 per person unless stated otherwise. Lunch is provided. They are held at the DSD Building in beautiful Mission Valley in San Diego.

To register, call Sandy McCauley at 619-683-9900 or e-mail SandyM@dsdinc.com 

Training Manual Blow-out (MAS 90 v3.71)

With the rollout and subsequent migration to MAS 90 4.0, DSD is upgrading the Training Center's course materials. The following MAS 90 v3.71 training manuals are offered for the bargain price of only $75 each until our current stock is depleted: Accounts Payable, FRx, General Ledger, Inventory, Library Master, Purchase Order and Sales Order.

Please contact Sandy McCauley at 619-683-9900 x189 or SandyM@dsdinc.com for availability and ordering.

MAS 90 and MAS 200 Promotions

MAS 90 and MAS 200 Existing Customer Promotions

  • Buy the Purchase Order module and get 15% off
  • Receive up to 15% off on MAS 90 and MAS 200 Extended Solutions Products
  • $150 Rebate when you buy the Professional Edition of Business Alerts
  • Buy Microsoft FRx Forecaster and get 10% off
  • Single User Pricing is available for MAS 200
  • Renew your expired Client Care plan and get Business Alerts Select and FAS Select for free. Plus $150 rebate on the MAS 90 or MAS 200 module of your choice.

For more information, contact Stephanie Smith at 619-683-9900 or StephanieS@dsdinc.com

Some restrictions may apply. Please contact Stephanie Smith for further details and other available promotions.

 

Tech Tips

Are You Ready for MAS 4.0? 

by Ken Phillips

This list can be used as the basis for a MAS 90 4.0 upgrade:

  1. Review your list of company codes in Company Maintenance. Delete all company codes you no longer use, and do not wish to migrate to MAS 4.0. You can delete all MAS demo data company codes such as ABC, EEC, FDD, LWW, UWI, XYZ and SB1. You may also wish to delete backup and test copies of your data files (i.e. TST or BAK). You should back up these MAS 90 data files to an archive tape or CD before deleting them.
  2. Review your Report Master reports, and delete those reports you no longer use, or do not wish to migrate to MAS 4.0. Delete unused queries and one-time reports. Make a list of your production reports, and consider re-writing them in Crystal Reports or 4.0 Business Insights Reporter (Crystal Reports Wizard). Report Master will be retired in version MAS 4.10.
  3. Review your Import Master import programs. You will need to re-create these imports in Visual Integrator since Import Master no longer exists in MAS 4.0. If you have imports, but do not own Visual Integrator, you will need to purchase the V/I module.
  4. Review all your Crystal Reports form codes (i.e. Sales Order, S/O Invoice, Pick Sheets, Purchase Order, A/R Invoice and A/P checks). Delete any form codes you do not wish to migrate and re-compile in MAS 4.0. You can delete the unneeded form codes using Report Manager.
  5. Review your Visual Integrator Exports and Import jobs. Delete any Visual Integrator jobs you do not wish to migrate to MAS 4.0.
  6. Review your MAS 90 User Codes, and delete any User Codes you will not need in MAS 4.0. Security in MAS 4.0 changes, so removing any obsolete user codes will assist creating your new MAS security setup.
  7. Download and install the MAS 90 3.71 GL-3053-T.exe patches from the Best website Support section.
  8. The GL-3053 contains programs and Crystal Reports which verify your General Ledger does not have missing G/L accounts in GL5 (Transaction Detail file) and GL8 (Budget & History file), special or illegal characters in your G/L account number, and checks for Out of Balance source journals. Any of the above conditions will prevent you from migrating to MAS 4.0 until the accounts or source journals are corrected.
  9. Review the MAS 90 or MAS 200 4.0 Supported Platform Matrix, and verify you have the required hardware configuration. The current SPM can be downloaded from the Best Support website, or contact your Customer Representative at DSD Business Systems.
  10. Verify you have enough disk space. MAS 4.0 will be installed in a separate directory as a parallel installation, and your data will be migrated or copied to the new MAS 4.0 system. System Setup and Library Master require 150 MB, with 15 to 25 MB for each module, plus your company data files. To recover disk space, review the DSD MAS 90 Tech Tip No. 20 “Recovering Hard Disk space from MAS 90 and MAS 200” on the DSD website ( http://www.dsdinc.com ). You may be able to recover significant disk space simply by deleting old company codes, and deleting all *.OLD MAS 90 files.
  11. Confirm in Accounts Receivable Customer Maintenance that all customers who have tax-exempt numbers have a defined sales tax code or schedule. If a sales tax code is not defined, the tax-exempt number will be deleted during the upgrade/migration.

Finding G/L Problems and Preparing for MAS 90 4.0 

by Ken Phillips

DSD Professional Services recommends all current Sage Software Maintenance Plan MAS 90 and MAS 200 users download and run the utility programs and Crystal Reports contained in GL3053_t.EXE in preparation for migrating to MAS 4.0, or to clean up your MAS 90 3.71 (or prior) General Ledger Accounts.

Major changes have been made to the MAS 4.0 General Ledger account structure and data files.  In order to migrate your MAS 90 and MAS 200 data file to MAS 4.0, your General Ledger cannot have any missing accounts, special characters or Out Of Balance Source Journals.   To assist you in finding these G/L problems, Sage Software has provided the GL-3053_T.EXE download file, as well as two Knowledge Base Articles (GL4000-KBA and GL4001-KBA).

The GL-3053_T.EXE contains G/L programs to remove future date transactions, and five Crystal Reports which will report any accounts with invalid characters, any  missing accounts in your GL5 – Detail Transaction file, any missing accounts in your GL8 – Budget and History file, or Out of Balance Source Journals. GL-3053_T.EXE can be run on any MAS 90 3.71 or prior MAS system.   GL-3053_T.EXE and Knowledge Base articles can be downloaded from the Support Section of the Best Website.

The GLWURA and GLWURD programs analyze your G/L files to determine data integrity before migration to MAS 4.0.  The five Crystal Reports are:

  1. InvalidAccountCharacters_371.rpt. checks for invalid special characters in your account numbers.

  2. MissingAccount_371_GL5.rpt checks your transaction detail for missing accounts in GL1.

  3. MissingAccount_371_GL8.rpt checks your account summary file for missing accounts in GL1.

  4. OOBsourceJournal_371.rpt checks your GL5 file for Out of Balance Source Journals.

  5. OOBsourceJOurnal_400.rpt checks MAS 4.0 G/L files for Out of Balance Source Journals.

Out of Balance Journals normally result from an error during a subsidiary ledger journal or register update, causing the Daily Transaction Register to be out of balance.  This would be corrected with a One Sided Journal Entry in the General Journal.  All out of balance source journals must be corrected prior to migrating to MAS 4.0

These Crystal Reports can be run on your system, even if you are not planning to upgrade to MAS 4.0 right away, and will assist you in cleaning up your G/L.  If you plan to upgrade to MAS 4.0 in the near future, running these programs will allow you to correct the General Ledger in a timely fashion prior to the actual MAS 4.0 migration.

Contact DSD Professional Services at 619-683-9900 if you would like assistance in downloading or running these programs.

 


MAS 500

MAS 500 Promotions

MAS 500 Existing Customer Promotions

  • Save on MAS 500 Standard 10-user and 15-user Licenses

  • Save on MAS 500 Advanced 10-user, 20-user and 50-user licenses

  • Buy the Purchase Order module and get 15% off

  • Save up to 15% when you purchase MAS 500 Distribution modules

  • Buy the Active Planner module and get a 15% discount

  • Save up to 15% when you purchase e-Order and e-Customer modules

For more information, contact Stephanie Smith at 619-683-9900 or StephanieS@dsdinc.com

*Some restrictions may apply. Please contact Stephanie Smith for further details and other available promotions.

MAS 500 SQL Security Articles

Here are current links to Microsoft resources to understand and control SQL security.

For more information on MAS 500 please contact Josh Thigpen of DSD Professional Services at 619-683-9900 or JoshT@dsdinc.com.  



CRM

SalesLogix News

SalesLogix v6.2 Soon to be Released!

The hottest new release in a couple of years by the good folks at SalesLogix is just around the corner. Those with active valid maintenance plans should have been contacted, or will be contacted shortly by SalesLogix about your new licenses and software for version 6.2. It is important for all of our customers to acquire their upgrade that is due to them when the product is release. This does not mean, however, that you should immediately upgrade your live production SalesLogix database.

This release has some major changes to it. Notably, now included are Tickets in the Sales Client and a completely re-vamped Opportunity section. Gone are the days when it took 3 to 5 screens to insert an opportunity into your system. When adding a contact or account, a duplicate record checker will check the record being added against an existing record. There are a number of technical adjustments made to the program as well. This is a great feature release but that means there are major ramifications to this upgrade to any customizations you may have made.

DSD Business Systems has been testing a beta version of this product for over 1 month now, and these major changes may adversely affect your customizations, if present. You cannot have version 6.2 and any previous version of SalesLogix peacefully co-existing on the same server or even the same workstation. They are that different! 

We strongly recommend that if you want to immediately upgrade you do the following:

1. Make a bundle of all customized screens, tables, forms, scripts, list boxes, look-ups, menus, toolbars and reports from your SalesLogix production database.
2. Install a clean version SalesLogix 6.2 on a test server (that of course has Microsoft SQL on it.)
3. Apply your customization bundle to the test databases that are installed with a clean version of 6.2.
4. Run the sales client on that test server and see what works and what doesn't.
5. Use your import tool (Scribe Migrate or InaPort) to import your old 6.x data into the test 6.2 database.

DSD is always here to help you should you wish to have us upgrade your production database. Please contact Mike Mahoney directly (mikem@dsdinc.com) to schedule time to test and upgrade your production environment. 

SalesLogix Tip

When running a Crystal Report in version 6.x of SalesLogix, do you encounter "Crystal Viewer error. Database has not yet been opened."?

This means that your Crystal Report is not using the SalesLogix OLE-DB connector to access data. It may be that this report was written back in the 5.x or earlier days. To fix, open the Architect, check-out the report in question, launch Crystal Reports - click on the Database menu and choose "Set Location". Click on the first table and browse through the folder "More Data Sources" - "OLE-DB" - "Make New Connection" Then choose the SalesLogix OLE-DB connection and give the Admin user ID and password. Once this step is completed, Crystal Reports will ask you whether you would like to update all the tables. Choose yes. Save your report, and you've fixed the problem!

For more information, please contact Mike Mahoney (MikeM@dsdinc.com or 619-683-9900).


Enhancements

Products of the Month: 

ARCR Cash Receipts by Invoice 

ARCR Cash Receipts by Invoice allows the user to enter Cash Receipts based on the A/R Invoice Number instead of the Customer Number. This enhancement works in conjunction with the standard A/R Cash Receipts entry, allowing the user to choose to enter Cash Receipts in either fashion.

ARCR allows the user to enter A/R Cash Receipts by Invoice Number / Customer Number, rather than by Customer Number / Invoice Number. As the user inputs an Invoice Number to be paid, the system will find the Customer Number that has that Open Invoice Number. If there is more than one Customer Number with that specific Invoice Number, then the first Customer Number found will become the Default Customer Number. The user will have the option of changing the Customer Number at that point. Once the Invoice Number and Customer Number are established, then Cash Receipts by Invoice program behaves as the standard Cash Receipts Entry program does.

ARCR adds a character-interface (like the old MAS 90 blue screens) data entry window. DSD does not plan to create a GUI type interface window unless customer demand among existing users warrants it.

ARCR was created to allow quicker entry of Cash Receipts. The data entry operator can enter most cash receipts using just the ten key pad on the keyboard, increasing efficiency through less key presses and decreased hand motion.

For more information, contact Kim Clark at 619-683-9900 or KimC@dsdinc.com

 



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All prices and offers are subject to change without notice. Copyright 2004 , DSD Business Systems, San Diego, CA. All rights reserved.